Privacy & Security

Hey Bajji's Privacy Policy – How your data is collected and kept secure

Your privacy is one of our top priorities. Here you'll find a straightforward explanation of what data Hey Bajji collects, why we collect it, and how we keep it safe.

Updated: January 2026
Read time: ~8 minutes
SSL Secured
Hey Bajji's Layers of Protection
SSL/TLS Encryption

All data transmissions are secured with 256-bit encryption

Encrypted Database

All Stored Data Is Protected with Maximum Security

KYC Verification

Every account undergoes identity verification

No Third-Party Sharing

Your data is never sold or shared without authorisation

Two-Factor Authentication (2FA)

Enable 2FA for Extra Security

Quick Summary: Hey Bajji only collects the data necessary to provide its services. Your information is never sold or shared with anyone without authorization.

01

What data is collected?

When you create an account and use Hey Bajji, we collect certain types of information. This data falls into three main categories:

Type of Data What Information We Collect Why It's Needed
Identity Information Full name, date of birth, national ID number For KYC verification and age confirmation
Contact Information Mobile number, email address Account Security & Notifications
Financial Data Payment method type, transaction history Deposit/Withdrawal Processing & Anti-Money Laundering
Technical Data IP address, device type, browser, login time For security and fraud detection
Gaming Data Bet history, win/loss records, favorite games Service Improvement & Responsible Gaming Monitoring

We never store your full bank card number or PIN. All payment processing is handled securely through a certified third-party gateway.

02

What is the purpose of data collection?

Hey Bajji uses your data only for specific, legitimate purposes. Each purpose is clearly outlined below:

  • Service Delivery: To create your account, log in, play games, and manage deposits and withdrawals.
  • Identity Verification: To verify age, identity, and payment method — as required by law.
  • Security: To prevent fraud, money laundering, and unauthorized account access.
  • Support: Your previous transaction and communication history is needed to resolve complaints and support requests.
  • Responsible Gaming: To analyze gaming patterns and identify problematic behavior early.
  • Contact: To send important updates, security alerts, and (with your consent) promotional offers.
  • Service Improvement: For statistical analysis to improve your platform experience.

You can opt out of marketing and promotional messages at any time through your account settings.

03

How long is data retained?

Hey Bajji does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Data: For the full duration your account is active, and for 5 years after closure (as required by law).
  • Financial transaction records: Minimum 5 years – as required by anti-money laundering laws.
  • KYC Documents: Up to 5 years after account closure.
  • Gaming Log: Retained for up to 3 years.
  • Cookies & Browsing Data: 1 day to 1 year, depending on the type of cookie.

Once the retention period expires, data is securely deleted or anonymized.

04

Sharing Data with Third Parties

Hey Bajji does not sell your data. However, limited information may be shared with trusted third parties where necessary to operate our services:

  • Payment Providers: bKash, Nagad, Rocket, BRAC Bank – to process transactions. They only receive the information necessary to do so.
  • Game Providers: Companies like PG Soft and Pragmatic Play – to run games. They only see a player ID.
  • Identity Verification Services: Data is verified in a controlled manner for KYC purposes.
  • Law Enforcement Authorities: Data may be disclosed when required by a court order or other legal obligation.

Your data is never shared with third parties for any reason beyond those stated above. We do not sell your information to advertising companies.

05

Cookies & Tracking

Hey Bajji uses cookies to keep the website running smoothly. Cookies are small text files stored in your browser.

You can disable cookies from your browser settings, but turning off essential cookies may cause the site to not function properly.

06

Your Rights

As a Hey Bajji member, you have certain important rights over your personal data:

Right to Access Information

You may request to know what information Hey Bajji holds about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

Unless required by law, you may request deletion of your data after your account is closed.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Object

You can opt out of marketing communications or profiling at any time.

Right to Data Portability

You can request an export of your data in a readable format.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

07

Security Measures

Hey Bajji uses industry-leading security technology to keep your data protected:

  • 256-bit SSL/TLS Encryption: All data to and from the site is encrypted. The padlock icon in your browser's address bar confirms the connection is secure.
  • Encrypted Database: All stored data is kept encrypted. Even with direct server access, the data remains unreadable.
  • Regular Security Audits: Third-party experts regularly audit the platform's security.
  • Access Control: Only Hey Bajji staff members who require access to specific data are permitted to view it.
  • Suspicious Activity Monitoring: Instant alerts are sent if any unusual login activity or transactions are detected.

In the event of a security breach that puts your data at risk, we will notify you within the timeframe required by law.

08

Policy Updates & Contact

Hey Bajji may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance by email or on-site notification.

Continued use of the site after any changes will be considered your acceptance of the updated policy. We encourage you to revisit this page periodically.

For any privacy-related questions or concerns:

  • Email: [email protected] (use subject line "Privacy")
  • Live Chat: Click the chat button at the bottom-right of the site
  • Time: 24/7 support available in Bengali

Hey Bajji respects your right to privacy. If you have any concerns, please let us know – we'll resolve them promptly.

Why Your Data Is Safe with Hey Bajji

SSL Encryption

All data from site entry through to payment is protected with 256-bit SSL encryption.

Your Data Is Never Sold

Hey Bajji never sells your personal data to advertising companies or any other third parties.

Minimal Data Collection

Only the data needed to provide our services is collected. Nothing more.

Defined Retention Period

Each piece of data is retained for a defined period. Once that period ends, it is securely deleted.

Regular Security Audits

External experts regularly audit Hey Bajji's security systems and provide recommendations for improvement.

Your Control

You always have the right to request access to, correction of, or deletion of your personal data.

Two Questions Answered

Hey Bajji gives you full access to your betting and transaction history. Here's how to find it:

Bet History: Log in to your account → click the profile icon at the top-right → go to "Gaming History" or "Bet History". There you can view dates, game names, bet amounts, and results.

Transaction History: Go to Profile → "Transactions" or "Transaction History" to view all deposits and withdrawals. Use the date filter to view records for a specific time period.

Hey Bajji retains gaming logs for 3 years and financial transaction records for 5 years. If you need older records, please contact support.

Minimum bet amounts at Hey Bajji vary by game type:

Slot Games: Most PG Soft and Pragmatic Play slots have a minimum bet ranging from ৳2 to ৳10. For games like Caishen Wins and Dragon Hatch, the specific minimum bet is displayed within the game itself.

Live Casino: Live games such as Baccarat typically have a minimum bet of ৳50–৳100.

Hi-Lo: The minimum bet for these game types is generally ৳10.

Before starting a game, click the settings icon or check the bottom of the screen to view that game's specific bet limits. Maximum bet information is available in the same place.

Your Data Is Secure – Play with Peace of Mind

At Hey Bajji, your data is protected to the highest industry standards. Register and play with complete peace of mind.

SSL Secured · Data Never Sold · 18+ Only

বাংলা