Your wellbeing is our priority

At Hey Bajji Responsible Gaming – Stay safe, have fun

Gaming isn't just about winning — it's entertainment. Hey Bajji wants you to always play with a smile. That's why we've built tools to help you stay in control of your gaming.

18+ Age Restriction
Deposit Limit
Self-Exclusion
24/7 Support
Hey Bajji's Commitment
Fun first, Not a financial solution – never think of gaming as a source of income.
Play Within Your Limits – Only bet what you can afford to lose without it affecting your life.
Use the Tools – Our protection tools are here for you.
Get Help – If something feels wrong, let us know straight away.
Keep Minors Away – Keep your device out of reach of children.

Why is responsible gaming so important?

At Hey Bajji, we know that online gaming is a genuine source of enjoyment for millions of people. But that enjoyment only lasts when it stays in check. Responsible gaming isn't about quitting — it's about keeping gaming where it belongs: as entertainment, without letting it affect the other parts of your life.

As online gaming grows in popularity across Bangladesh, more people are joining the platform every day. Our responsibility is to make sure that enjoyment never becomes a source of harm in anyone's life. From day one, Hey Bajji has treated responsible gaming not just as policy, but as a core part of how we operate.

We pay attention when a player's gaming patterns fall outside the norm. When that happens, our support team reaches out to them directly — not out of business interest, but because we genuinely care about the wellbeing of every member.

Responsible gaming is a journey — and it looks different for everyone. Some people play once a week for fun, others play a little each day. Both are perfectly fine, as long as it stays enjoyable. Hey Bajji is committed to keeping that enjoyment alive.

Do a Quick Self-Check

Tick any of the following that apply to you:

You're doing great! You haven't ticked anything, which means your gaming looks healthy right now. Still, make it a habit to check in with yourself regularly.
It's worth being a little careful. One or more of these apply to you. Use Hey Bajji's protection tools or talk to our support team — there's absolutely no shame in it.

Hey Bajji's Responsible Gaming Tools

Every tool is right at your fingertips. Enable any of them at any time through your account settings.

Deposit Limit

Set a daily, weekly, or monthly deposit limit in advance. Limits can be decreased immediately; increasing a limit requires a 24-hour waiting period.

Loss Limit

Set a maximum loss limit for a given period in advance. Once you hit that limit, your session will automatically end.

Session Time Limit

Decide how long you want to play in one sitting. When the time is up, Hey Bajji will remind you and give you the option to end your session.

Time Out

Need a break? Temporarily close your account for anywhere between 24 hours and 30 days. You won't be able to log in during this period.

Self-Exclusion

Close your account for 3 months, 6 months, 1 year, or permanently. Your account cannot be reopened during this period under any circumstances.

Gaming Report

View detailed reports of how much time and money you've spent on gaming each week or month, and understand your own patterns.

If you're having trouble activating a tool, contact us directly at support Let us know – we'll help you right away.

How do you know when gaming is becoming a problem?

Gaming problems rarely appear overnight. They tend to build up gradually. Watch out for these signs in yourself or someone close to you:

1
Chasing losses by placing bigger bets after losing
2
Feeling restless or irritable when not gaming
3
Hiding gaming activity from family or friends
4
Prioritizing gaming over work, study, or sleep
5
Borrowing money or taking loans to cover gaming expenses
6
Wanting to stop but repeatedly coming back
7
Feeling stressed, anxious, or depressed because of gaming
8
Unable to stop after winning and placing even bigger bets

If it feels like a problem, here's how to move forward

1
Be honest with yourself

Acknowledging the problem is the first step toward solving it. If you recognize any of the signs above in yourself, take them seriously.

2
Enable Protection Tools

Go to your account settings to set deposit limits or activate self-exclusion. It's not a sign of weakness – it's the smart move.

3
Talk to Hey Bajji Support

Our support team is here to help, with complete confidentiality. Reach us via live chat or at [email protected].

4
Tell Someone You Trust

Letting a family member or trusted friend know makes it easier to get support. Don't go through it alone – lean on the people close to you.

5
Seek Professional Help

If you feel it would help, don't hesitate to speak with a mental health professional. Reaching out takes courage.

For direct assistance: Hey Bajji Support – 24/7 Live Chat or [email protected]

A Simple Guide to Setting Up Your Protection Tools

All of Hey Bajji's protection tools are available in one place within your account settings. They work the same whether you're on mobile or desktop.

Step 1: Log in to your account and click the profile icon in the top right corner.

Step 2: Go to the "Responsible Gaming" option in the menu.

Step 3: Choose the tool that works for you — a Deposit Limit, Session Timer, or Self-Exclusion.

Step 4: Enter the amount or time limit and confirm. Reductions take effect immediately.

Once self-exclusion is activated, your account cannot be reopened before the set period ends – not even through our support team.

Child & Minor Protection

Hey Bajji is for users aged 18 and over only. Here's what parents and guardians can do to keep minors away from the platform:

✓

Keep your device password or PIN locked so children cannot access it.

✓

Use Parental Control software on your browser.

✓

Never share your Hey Bajji account login details with anyone.

✓

Have an open conversation with your children about online gambling.

Core Principles of Responsible Gaming

Stay Within Your Budget

Set a separate monthly budget for gaming. Think of it as entertainment spending – only allocate what you can afford to lose without it affecting your household.

Set a Time Limit

Decide in advance how long you'll play each day. When time's up, stop – and make sure you leave time for family, friends, and other activities.

Fun Is the Goal

Wins and losses are both part of the game. If gaming stops being fun, it's time to stop — playing under pressure isn't the right approach.

Keep a Balance

Gaming is one part of life, not all of it. Keep a healthy balance between work, family, and your social life.

Don't chase your losses

Trying to quickly recover losses right after a bad session is the most harmful thing you can do. If it's not your day, stop — come back tomorrow with a clear head.

Don't hesitate to ask for help

If gaming is ever weighing on your mind, reach out to Hey Bajji support or someone you trust. Asking for help is the brave choice.

Two questions to answer

Withdrawing at Hey Bajji is straightforward. Here's how the process works:

Step 1: Log in to your account and go to the "Withdraw" option.

Step 2: Choose your payment method – bKash, Nagad, Rocket, or BRAC Bank. Withdrawals are generally processed back to the same method you used to deposit.

Step 3: Enter the amount and confirm.

Time: bKash and Nagad withdrawals typically arrive within 1 to 5 minutes. BRAC Bank Transfers may take anywhere from 15 minutes to 1 hour.

Please note: KYC verification must be completed before your first withdrawal. Bonus balances require wagering conditions to be met before they can be withdrawn.

If there's any delay, let our support team know and we'll look into it right away.

An accumulator or parlay bet combines multiple events or selections into a single bet. The odds of each selection are multiplied together, so a winning bet pays out significantly more.

How to Do It:
1. Select your first event and add it to the betslip.
2. Continue adding a second, third, or more events to the same betslip.
3. Your betslip will automatically show the Accumulator option – select it.
4. Enter your stake and see the potential payout.

Important: In an accumulator, a single losing selection loses the entire bet. This type of bet carries high risk – start with small stakes. As part of responsible gaming, never place large amounts on accumulators.

Play Responsibly, Keep the Fun Going

Use Hey Bajji's protection tools to enjoy gaming on your own terms. Register now and start playing safely.

18+ · Play Responsibly · Need help? [email protected]

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