Hey Bajji's Terms & Conditions — Clear information about your rights and responsibilities

Hey Bajji (referred to as the "Platform") is an online gaming service operated under the domain heybajji.casino. These terms and conditions govern the relationship between users of the Platform ("Members" or "you") and Hey Bajji.

These terms may be updated at any time. The next time you log in after a change, you'll be shown the updated terms. Continued use of the platform constitutes your acceptance of the revised terms.

The Bangla version of this document is the original. In the event of any conflict in interpretation with a translation in another language, the Bangla version shall prevail.

To open an account with Hey Bajji, you must meet the following eligibility requirements:

• You must be at least 18 years must be.
• You must provide your real name, date of birth, and accurate contact information.
• Each person may only have One Account can access.
• The device and IP address used to register must be your own.

As part of the KYC (Know Your Customer) verification process, Hey Bajji may request your national ID, passport, or other government-issued identification. This verification must be completed before your first withdrawal.

You are responsible for the security of your account. Never share your password with anyone. Report any unauthorized access to support immediately.

Hey Bajji currently supports the following deposit and withdrawal methods: bKash, Nagad, Rocket, and BRAC Bank transfer.

KYC verification must be completed before any withdrawal. Withdrawals can only be made via the same method used for the deposit, with limited exceptions. Funds will only be sent to a payment account belonging to the account holder.

Hey Bajji does not charge fees for deposits or withdrawals. However, your payment provider may apply their own fees — this is outside Hey Bajji's control.

Hey Bajji offers a variety of bonuses, each with its own terms and conditions. Please read them carefully before claiming any bonus.

• Welcome Bonus: 100% match bonus on your first deposit, up to a maximum amount. Full bonus details and wagering requirements are listed on the promotions page.
• Wagering Requirement: Most bonuses require you to wager the bonus amount a set number of times (typically 20x–40x) before you can make a withdrawal.
• Bonus Validity: Every bonus has a set expiry date. Any unused bonus will be automatically cancelled once it expires.
• Maximum Bet Limit: While a bonus is active, bets per round may not exceed a specified limit.

Hey Bajji reserves the right to modify, suspend, or cancel any bonus or promotion at any time. If an individual or group is found to be abusing bonuses, their accounts will have bonus privileges revoked.

All games on Hey Bajji are developed by certified game providers and independently tested. Every outcome is determined fairly using an RNG (Random Number Generator) system.

• Hey Bajji reserves the right to correct any incorrect payouts resulting from a technical error in a game.
• If a game is interrupted due to a lost internet connection, the bet is generally considered void and the staked amount is returned.
• Using software, bots, or any automated system to play games is strictly prohibited.
• Colluding with other players to manipulate games is strictly prohibited.

In Live Casino games, the dealer's decision is final. If you have any concerns, contact support and you can request to review the log for that specific round.

Hey Bajji takes responsible gaming seriously. We want our platform to always be a source of enjoyment — never stress.

The following responsible gaming tools are available on our platform:

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Loss limit: Decide in advance the maximum amount you're willing to lose within a given period.
• Session time limit: Set a limit on how long you play in a single session.
• Self-Exclusion: Lock your account for anywhere from 30 days to permanently.

If you're experiencing gaming-related issues, please reach out to our support team — we're here to help. For more information, visit our Responsible Gaming page See.

Hey Bajji reserves the right to temporarily suspend or permanently close an account for the following reasons:

• Registering with false or incomplete information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Attempting to hack or manipulate the system.
• For users under 18 years of age.
• Money laundering or suspicious financial activity.

If your account is closed, any valid balance (excluding bonuses) will generally be returned subject to review. If you believe your account was closed in error, you may appeal to our support team.

Members can also request account closure at any time by contacting our support team.

Hey Bajji reserves the right to modify these Terms & Conditions, in part or in full, at any time. Members will be notified of significant changes via email or in-app notification.

For any questions or complaints regarding these terms, please contact us:

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom-right of the website
• Time: 24 hours a day, 7 days a week

We aim to respond to all written complaints within 24 hours. For urgent matters, please reach us via live chat.